FAQ
Why work with creosote journeys?
Our clients choose our luxury travel advisory service for the incomparable advantage of two decades spent nurturing personal relationships with the world's most exclusive properties—relationships further elevated through our Virtuoso network membership—delivering privileged access, preferential rates, and tailored amenities that transform each journey into an experience where you are not merely accommodated, but truly recognized and anticipated. By entrusting your travel arrangements to our expertise, you reclaim countless hours otherwise spent on research and coordination, allowing you to focus your valuable time on the priorities that matter most in your life.
Not sure where to begin your luxury travel journey or feeling overwhelmed by the planning process?
If this sounds like you, you're not alone. Many of our most discerning clients initially come to us precisely because the wealth of options and details has become a burden rather than a pleasure. Our expertise lies not just in knowing the world's finest destinations, but in understanding you—your preferences, aspirations, and lifestyle. Rather than spending countless hours researching properties, comparing flight options, and coordinating complex logistics, a single conversation with your dedicated advisor sets everything in motion. We handle the intricate details while presenting you with curated choices that align with your vision. This approach transforms travel planning from a time-consuming obligation into an effortless extension of your lifestyle—allowing you to redirect your attention to priorities that demand it, while still looking forward to exceptional experiences crafted specifically for you. Our clients consistently tell us that beyond the extraordinary journeys we create, the greatest luxury we provide is the gift of time and peace of mind.
WHAT do you specialize in?
We specialize in crafting exceptional journeys for discerning clients seeking meaningful connection through travel, meticulously selecting only the finest four and five-star properties and vetted partners within our exclusive Virtuoso and Preferred Partner networks—this dedication to knowing both you intimately and the world extensively ensures each recommendation is not simply luxurious, but purposefully aligned with your desire for transformative experiences that nurture the relationships that matter most. We have a particular passion for family and multi-generational or group travel, where loved ones can re-unite and connect.
What is your Fee structure?
Ours is a collaborative process, meant to create long term benefits on both sides. The design and planning fee is based on the scope of work for the current trip and the long-term travel planning goals. In general, full-service travel planning starts from $1000 per week / per couple. To book a 4* or 5* hotel you have in mind and take advantage of Virtuoso or preferred partner benefits, we do not charge booking fees. If you need assistance in researching and selecting a hotel, fees start from $100.00 per stay. Airline ticketing fees start from $75.00 per person round-trip when part of a full-service itinerary. Luxury cruise planning starts from $150.00 per person per itinerary. We also take on a select few annual retainer clients, please inquire directly for details. By charging a fee, we dedicate the necessary time and attention to planning your vacation. We are always happy to have an initial consultation to determine if our services are a good fit and answer any questions you have.
How does it work? What can I expect?
For luxury travelers who understand that extraordinary journeys require expertise beyond algorithms, our personalized travel advisory service offers privileged access to the world's most exclusive destinations and experiences. Our carefully curated relationships with elite properties worldwide ensure VIP recognition, and personalized amenities that reflect your status and preferences. What truly distinguishes us is our meticulous approach to understanding not just your destination wishes, but how travel enhances your life's narrative—we learn your preferences for accommodations, dining, aviation requirements, and special considerations, creating a comprehensive profile that evolves with each journey to anticipate your needs before you articulate them.
Our onboarding process begins with a thoughtfully designed questionnaire capturing your travel aspirations and communication preferences, followed by a complimentary 30-minute consultation to establish rapport and alignment. Once we confirm our partnership with a planning fee and agreement, we orchestrate every element with precision—securing optimal flights and accommodations, then layering in bespoke experiences and logistical details, all while remaining flexible to your feedback. Throughout your journey, our AXUS itinerary management tool places every detail at your fingertips, while our network of trusted in-destination partners ensures flawless execution. Most importantly, should circumstances change, you'll have immediate access to emergency contacts with the authority and connections to resolve matters seamlessly. Following each journey, our post-trip consultation refines your profile, ensuring each subsequent experience surpasses the last.
Our onboarding process begins with a thoughtfully designed questionnaire capturing your travel aspirations and communication preferences, followed by a complimentary 30-minute consultation to establish rapport and alignment. Once we confirm our partnership with a planning fee and agreement, we orchestrate every element with precision—securing optimal flights and accommodations, then layering in bespoke experiences and logistical details, all while remaining flexible to your feedback. Throughout your journey, our AXUS itinerary management tool places every detail at your fingertips, while our network of trusted in-destination partners ensures flawless execution. Most importantly, should circumstances change, you'll have immediate access to emergency contacts with the authority and connections to resolve matters seamlessly. Following each journey, our post-trip consultation refines your profile, ensuring each subsequent experience surpasses the last.
Why not just book online?
Our personalized travel advisory service offers what no algorithm can replicate: a singular relationship with an expert who intimately understands your preferences and standards. While digital platforms may suffice for basic bookings, your curated experiences—whether multi-destination adventures or luxury hotel weekends—deserve the attention of advisors with privileged access to exclusive properties, unpublished rates, and VIP amenities that honor your status. When unforeseen circumstances arise, as they inevitably do, you'll have direct access to a dedicated professional who can leverage global connections to resolve matters promptly, allowing you to focus on the experience rather than the logistics—the true hallmark of luxury travel.
What about loyalty programs, points and mileage?
We meticulously incorporate all your loyalty credentials when arranging reservations, ensuring you receive both appropriate recognition and earned benefits. When your elite status offers advantages that cannot be combined with our exclusive arrangements, we present all options transparently for your informed decision. Should you have already secured elements of your journey using loyalty currency, we seamlessly integrate the remaining components.
How do we get started?
We take on a limited number of new clients who are not referrals. Contact us today to start the conversation.
